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Q: How long the warranty is?

A: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


Q: What isn’t covered by the warranty?

A: 1. The product is over warranty time and it is damaged by the customers themselves.

2. For force majeure causes like earthquake, typhoon, etc, the product isn't covered by the warranty.


Q: When does the warranty begin to take effect?

A: It begins the day you place your order.


Q: How do I claim the warranty?

A: Please contact us through


Q: What is a valid proof of purchase?

A: You can tell us the order# or send us the screenshot of the order.


Q: What if I don’t have any proof of purchase?

A:Please contact Amazon Customer Service.